These Terms and Conditions ("Terms") govern your access to and use of the website https://keyvik.store/ (the "Service"), which is operated by, a company registered in the Slovak Republic with the following details:

By using our platform, you agree to be legally bound by these Terms. If you do not accept them, you must not use the Service.

1. Scope of Service

Keyvik provides digital products, primarily in the form of software license keys for video games and digital platforms.

What we offer:

  • Game activation keys

  • Downloadable content (DLCs)

  • Pre-orders and early access to digital games

  • Gaming gift cards and vouchers

All products are digital and delivered electronically via the email you provide during checkout.

2. Eligibility and User Responsibilities

You must be at least 13 years old to use the Service. By creating an account or placing an order, you confirm that the information provided is accurate and complete.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to suspend or terminate accounts with suspicious activity or violations of these Terms.

3. Orders and Digital Delivery

Once payment is confirmed, you will receive your digital key or code directly to your email. In most cases, delivery is instant. However, delays may occur due to technical issues or verification processes.

Please ensure your email address is correct before completing the purchase. We are not responsible for lost keys due to incorrect or inaccessible email accounts.

You will also receive product activation instructions with your order confirmation.

4. Pricing and Payment

All prices are listed in Euros (EUR) unless otherwise stated. We reserve the right to change prices at any time without notice. Payments must be made in full before the delivery of any digital product.

Accepted payment methods are displayed at checkout and may vary by region.

5. Returns and Refund Policy

Due to the nature of digital products, refunds are limited. A refund may be considered only if:

  • The product has not been redeemed and remains unused

  • The product delivered is incorrect or does not match its description

  • A duplicate order or technical error occurred

To request a refund, you must contact us within 14 days of purchase at support@keyvik.com with your order number and reason for the request. Refunds are processed back to the original payment method and may take 5–10 business days.

We do not issue refunds for:

  • Used or redeemed product keys

  • Buyer mistakes (wrong product selected)

  • Issues outside of our platform (e.g., incompatibility with user’s system)

6. Content and User Contributions

Users may share content such as reviews or comments. By submitting content, you grant Keyvik a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for promotional or operational purposes.

You represent that you own the content or have permission to share it and that it does not violate any laws or third-party rights.

7. Intellectual Property

All content provided on the Service—including website layout, graphics, product listings, and code—is the intellectual property of or its licensors. You may not use, reproduce, or redistribute any materials without prior written consent.

The Keyvik name and logo are trademarks of Unauthorized use is prohibited.

8. Prohibited Behavior

You agree not to:

  • Attempt unauthorized access to the site or systems

  • Engage in fraudulent transactions or abuse refund policies

  • Resell products purchased from Keyvik

  • Upload malicious code or spam content

  • Impersonate any person or entity

Violating these terms may result in account suspension or legal action.

9. Third-Party Links and Services

Our site may link to third-party websites or services (e.g., Steam, Facebook, Discord). We are not responsible for their content, privacy policies, or terms. You access them at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, is not liable for indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the Service

  • Delays or delivery failures beyond our control

  • Technical issues or third-party software malfunctions

Our liability, in any case, will not exceed the total amount paid for the affected transaction.

11. Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee uninterrupted access, error-free content, or complete security.

12. Termination

We may terminate or restrict access to your account without notice if you violate these Terms or abuse the platform.

You may discontinue using the Service at any time, but your previous purchases remain subject to these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bratislava.

14. Amendments

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Service implies acceptance of the revised Terms.

15. Contact

For inquiries, support, or legal questions regarding these Terms, please contact us at:

📧 support@keyvik.com

Last updated: May 13, 2025